Product delivery is carried out by sending through postal operators. Therefore, to adapt the work of all units with the end user, the following list of works were carried out:
1. The structure of the company was created, all employees were invited
2. Integration with BAS was implemented, existing orders were transferred
3. connected New Mail with sending the number of shipment documents to the fields of agreement, and automatic moving to the corresponding statuses of Bitrix24
4. Connected telephony, all the necessary accesses on the server side for correct work
5. Setting up access rights for each employee
6. Configured the sales funnel, stages of transactions and leads
7. Configured reports.
8. Conducted online training
Employee efficiency has improved;
Most processes are done faster;
All requests are processed on time;
Monitoring of all processes, employees, agreements is easier;
The level of sales has increased.